Hotels & guest houses

A front desk that never misses a booking

Guests call from another city late at night, message on WhatsApp to ask about rooms, and book with whoever replies first. SamvaadKaro’s AI agent answers every call and message, explains rooms, check-in times and policies, takes the booking request and keeps the guest informed from enquiry to checkout.

What it handles for a property

  • Room and policy questions

    Room types, amenities, check-in and check-out times, pets, parking and directions, answered from your own details.

  • Booking enquiries

    It takes the dates, guests and room preference, and can connect to your booking system to check and hold rooms.

  • Confirmations on WhatsApp

    When your booking system reports a confirmed booking or payment, the guest gets a WhatsApp confirmation straight away.

  • Unpaid and unfinished bookings

    A nudge on WhatsApp, then a call, for bookings still unpaid or enquiries that never booked. It stops when the payment status changes.

  • Cancellations

    When a booking is cancelled, the guest is offered a reschedule instead of being lost.

  • Reviews after checkout

    A day or two after checkout, the guest gets a WhatsApp asking for a review.

A late-night booking call

CustomerHello, agle Friday se do raat ke liye family room mil jayega? Do bade aur do bachche hain.

AI agentJi, Friday aur Saturday ke liye family room ki request le leti hoon. Check-in dopahar 12 baje hai. Breakfast ke saath chahiye?

CustomerHaan, breakfast ke saath. Parking hai na?

AI agentHaan, free parking hai. Aapka naam bata dijiye, booking ki details WhatsApp par aa jayengi.

An example call for The Banyan Retreat, a fictional hotel, in Hinglish.

Where the guest hears from you

  1. Enquiry

    Answered by phone, WhatsApp or Instagram DM at any hour, and saved as a lead.

  2. Booking

    Confirmation on WhatsApp the moment the booking or payment is confirmed.

  3. Before arrival

    A reminder ahead of the check-in date, with directions and timings.

  4. After checkout

    A thank-you and a review request.

How it works

  1. Connect your number

    Keep your existing business number or take a new one from us. WhatsApp runs on your own verified number through the official WhatsApp Cloud API.

  2. Load what your team knows

    Upload your price list, brochure and FAQs as PDF or text. The AI answers from them, so customers hear your real prices and policies.

  3. Set the script and hand-offs

    We set up what the agent asks, when it books, and when it passes the call to a person during your working hours.

  4. Go live

    Most businesses are live in about a week. Every call and chat then lands in the CRM with the full conversation.

What it costs

Voice AI is ₹4,999 a month with 100 call minutes included, then ₹5 a minute (₹4.50 for the AI and ₹0.50 for telephony). No setup fee. WhatsApp is ₹2,949 a month with 250 AI conversations included, then ₹2 per conversation (up to 12 replies each). Template messages are charged at Meta’s own rates, with no commission.

See all plans

Questions

Can it take bookings directly?

It takes the booking request with dates, guests and room type. Connected to your booking system, it can check availability and hold the room; otherwise your team confirms it from the CRM.

Can it answer in the guest’s language?

Yes. Hindi, English, Hinglish and 10 more Indian languages, and it replies in the language the guest uses.

Will it send booking confirmations?

Yes. When your booking system reports a confirmed booking or payment, the guest gets a WhatsApp confirmation automatically.

Can guests still reach the front desk?

Yes. During the hours you set it transfers the call to your staff. Outside them it takes the guest’s details for a call back.

Does it ask for reviews?

Yes. A day or two after checkout, the guest gets a WhatsApp message asking for a review with your link.