Clinics & hospitals

Every patient call answered, every slot filled

Patients call before the clinic opens, during the rush and after it closes. When nobody picks up, they book somewhere else. SamvaadKaro’s AI agent answers every call and WhatsApp message, gives doctor timings and fees from your own details, books the appointment and reminds the patient before it, while your front desk looks after the people in the waiting room.

What it handles for a clinic

  • Doctor timings and fees

    Which doctor sits when, consultation fees, services and directions, answered from the details you upload.

  • Appointment booking

    Connected to your appointment system, it offers the doctor’s free slots and books one by phone or WhatsApp. Otherwise it takes the request for your front desk.

  • Reminders before the visit

    A WhatsApp reminder the day before the appointment, so fewer slots go empty.

  • Feedback after the visit

    The day after the visit, a call or WhatsApp asking how it went.

  • Your staff for the rest

    During clinic hours it connects the patient to your front desk when they need a person.

  • Every patient in the CRM

    Each call and chat is saved with the full conversation and the next follow-up.

A call before the clinic opens

CustomerGood morning, aaj skin specialist ka appointment mil sakta hai?

AI agentGood morning! Aaj Dr. Kapoor shaam 5 se 8 baje tak hain. 5:30 aur 6:15 ke slots khali hain. Kaunsa theek rahega?

Customer6:15 kar dijiye.

AI agentAapka 6:15 ka appointment book ho gaya. Patient ka naam bata dijiye, main confirmation WhatsApp par bhej deti hoon.

An example call to Sunrise Clinic, a fictional clinic, at 7:30 am, in Hinglish.

You decide what it may say

The agent answers only from the details you give it: doctors, timings, fees, services and directions. You set what it must never do, such as discussing symptoms or medicines, and it passes those questions to your staff.

You also decide what it tells a caller in an emergency, such as going straight to the nearest emergency department.

How it works

  1. Connect your number

    Keep your existing business number or take a new one from us. WhatsApp runs on your own verified number through the official WhatsApp Cloud API.

  2. Load what your team knows

    Upload your price list, brochure and FAQs as PDF or text. The AI answers from them, so customers hear your real prices and policies.

  3. Set the script and hand-offs

    We set up what the agent asks, when it books, and when it passes the call to a person during your working hours.

  4. Go live

    Most businesses are live in about a week. Every call and chat then lands in the CRM with the full conversation.

What it costs

Voice AI is ₹4,999 a month with 100 call minutes included, then ₹5 a minute (₹4.50 for the AI and ₹0.50 for telephony). No setup fee. WhatsApp is ₹2,949 a month with 250 AI conversations included, then ₹2 per conversation (up to 12 replies each). Template messages are charged at Meta’s own rates, with no commission.

See all plans

Questions

Does the AI give medical advice?

No. You set it to answer only practical questions such as timings, fees and appointments, and to hand anything clinical to your staff.

Can it book appointments with different doctors?

Yes, when connected to your appointment system: it offers the free slots of the doctor the patient asks for. Without one, it takes the request with the doctor and preferred time for your front desk.

Can it remind patients before their appointment?

Yes. A WhatsApp reminder goes out before the appointment date, and it is cancelled if the appointment is moved.

What happens to calls after the clinic closes?

The AI answers them, takes appointment requests and messages, so the morning starts with a list rather than missed calls.

Does it speak Hindi and regional languages?

Yes. Hindi, English, Hinglish and 10 more Indian languages, and it replies in the language the patient uses.